Effective leadership creates value-driven teams

Location: Online (webinar)
Speaker: Karolina Jackson-Ward, Manager Customer Experience

This webinar on-demand is held in English, and lasts around 1 hour.

As a leader you play an important role when it comes to motivating your staff and shaping their behaviour.  So what does it take to get a team that focuses on delivering value to the customer?

With inspiration from Lean and Agile methods as well as modern research on motivation and productivity we discuss how you can boost your team’s performance.

In this on-demand webinar you will learn about:

  • What motivates people and why is motivation so important?
  • Shaping behaviours – best practices
  • Metrics that matter
  • The role of the leader – how can you help your team members reach their full potential?


Please register to view the webinar recording