Personal information and Information sharing
For each visit to our login page we automatically recognize your IP address, domain and Web browser. This information is not used to personally identify you. We use your IP address to help diagnose possible problems with our server farm and Internet connection. We do not sell or market this information to any third party. We do however, on occasion, aggregate this information internally and analyse it to help improve the performance of our service.
During the registration/sign-up process, you provide us with personally identifiable information such as name, email address, etc. This information is used primarily to identify you in our service, which is necessary for the login process. The individual user account is based on e-mail addresses. We do not share this information with anyone, nor do we sell or market this information to any third party. Users may opt-out of receiving mailings and other promotional material; see the choice/opt-out section below. Projectplace reserves the right to use the registered information for CRM, sales and marketing activities unless the user has chosen to opt-out.
Once you are logged in to the service you may enter personal information in your preferences, such as name, title, company or organization, postal address, phone and fax numbers, etc. This information is only shared with the people you choose to share it with within a project and is visible to us on your user account. We do not share this information with anyone, nor do we sell or market this information to any third party.
In the purchase process, you provide us with personally identifiable information such as name, email address, postal address and phone number, etc. This information is used primarily for billing purposes, and to contact you in the case that a problem should occur with your account. This information is shared in discretion and under nondisclosure agreements with our billing partners, which is necessary since we have chosen to outsource invoicing, collection of receivables and credit card payments to partners. We do not market or sell this information to any third party and the partners of Projectplace will under no circumstances contact the users registered in our system for their own purposes. The information is collected and owned by Projectplace only.
It is clearly indicated on our web sites if information is optional or mandatory. By registering optional information the user may benefit e.g. by receiving additional user guidelines and manuals via post, or faster support reply via telephone, mobile phone or fax.
Our service contains links to other sites. Projectplace International AB is not responsible for the privacy practices or the content of such Web sites.
Third Party Integrations
Projectplace may access, use, and store data related to third-party integrations, such as Google Drive, but Projectplace does not share that data with third-party agents or partners of Planview. If users do not want Projectplace to access, use, or store data related to third-party applications, users must not initiate connections to those applications from within Projectplace.
Google Drive Integration
Refer to the following for information about how Projectplace manages Google information:
- Projectplace stores user's authenticated tokens so that the user doesn’t have to log in to Google every time they want to attach a Google document to their Projectplace card.
- Google credentials are not stored in Projectplace. When a user’s Google tokens expire, the user must authenticate with Google again. Token data is deleted when a Projectplace user account is deleted.
- Projectplace stores a link to a shared Google document.
- Projectplace leverages the Google API to enable other users, with rights to view the artifact, to view linked Google documents via a shared URL.
- Projectplace does not store Google Drive document names or document lists.
We recognize the importance our customers place on security. We exercise great care to see to that any information you enter or upload to your account is handled in a secure manner. Therefore, all communication between your computer and our servers is encrypted using SSL encryption technology. Furthermore, any document you upload to your account is securely transmitted (using SSL) and is then stored in an encrypted format.
This service has security measures in place to protect the loss, misuse and alteration of the information under our control. Internally, we restrict access to personally identifiable information to employees who need access to the information to do their job. All employees have to execute comprehensive nondisclosure agreements with us. Employees are not allowed to access your project data or uploaded documents. In fact, our extensive encryption procedures effectively prevents anyone (including our employees) to access this information. This information can only be accessed by the people you choose to share it with within a project. Backups of user and project data are scheduled on a regular basis and these backups are stored encrypted and safely locked up.